Privacy Policy for Siva Tours Madurai

At Siva Tours Madurai, we are committed to maintaining the confidentiality, security, and integrity of your personal information. This Privacy Policy outlines how we collect, process, and safeguard your details when you book domestic tour packages or outstation cab services across India with us.

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1. Information We Collect

When you submit inquiries, book a tour package, or reserve an outstation AC cab (Dzire, Etios, Innova Crysta, Tempo Traveller), we collect necessary travel details including:

• Full Name & Contact Information: Phone numbers, WhatsApp contact, and email addresses.
• Travel Itinerary Details: Pickup state/city, drop destination, pickup date, cab vehicle preferences, and number of travelers.
• Special Requests: Hotel choices, dietary preferences, or senior citizen accessibility requests.

2. How We Use Your Information

We utilize your information strictly to execute your travel arrangements seamlessly:

• Assigning dedicated drivers, cabs, and verifying pickup timings.
• Confirming resort accommodations, temple visits, and domestic flight/train connections.
• Providing 24/7 customer support during your domestic trip.
• Sending booking confirmations, trip itineraries, and invoice receipts via WhatsApp or email.

3. Data Security & Storage

We implement high-grade physical, technical, and database encryption protocols to prevent unauthorized access, alteration, or disclosure of your personal data. We never sell, rent, or trade customer contact details to third-party marketing companies.

4. Third-Party Sharing

Information is shared only with verified service partners (such as hotel vendors or assigned outstation cab drivers) solely for operational execution of your booked itinerary.

5. Contact Us

If you have any questions or require updates regarding your booking data, please contact Siva Tours Madurai at:
Phone / Call: +91 9843433503 | +91 7598707158
Email: info@sivatours.com
Address: 13, Chellayanagar 1st Street, Koodal Nagar, Madurai, Tamil Nadu 625018, India.